LEARN YOUR ABCs Tips to keep your diabetes in check 3 YOUR PLAN INFORMATION Find documents and more with just a few clicks 2 truehealthnewmexico.com 2440 Louisiana Blvd. NE, Suite 601 Albuquerque, NM 87110 Standard U.S. Postage PAID Walla Walla, WA Permit No. 44 If you have a chronic health condition, such as asthma, coronary artery disease or diabetes, it’s important that you visit your primary care provider (PCP) regularly. Your PCP manages your overall healthcare. He or she may refer you to a specialist, if needed. Your PCP also may refer you to other healthcare professionals who are not doctors, such as a diabetes educator. You will need regular screenings and tests to determine how well you are managing your chronic condition over the long term. Your doctor can work with you to create an action plan. This plan will help you understand what you’re doing well and what changes to make to improve your health. It’s important to feel comfortable asking your PCP questions about your chronic condition. If you would like to find a new PCP, or if you don’t have a PCP yet, you can search for a new one at truehealthnewmexico.com/find-a-doctor. As you know, our parent company, Bright Health, is exiting its individual and family plan business at the end of 2022 and is discontinuing its employer group business in 2023. You can find more information at truehealthnewmexico.com—click on the red “Important Notice” button. If you are an individual/family plan member, your coverage will end on Dec. 31, 2022. You will need to select another health insurance plan during open enrollment this fall. If you are a group plan member, your coverage will end when your employer’s contract with us expires. Talk to your benefit administrator or human resources manager if you have questions about when your group coverage will end. We will close our doors sometime in 2023. Until that day comes, we will continue to be here for you. Our programs and services—such as our care management programs—will be available to you as long as you have True Health New Mexico coverage. You can still call Customer Service at 844-508-4677 or email info@truehealthnewmexico.com. You may be able to find what you’re looking for on our website, including updates about our closure. Visit truehealthnewmexico.com/members. Thank you—and your employers—for choosing True Health New Mexico coverage. We are deeply grateful to have had the opportunity to support you in your health and well-being while you have been a member in one of our plans. Wishing you the best in health, The Employees of True Health New Mexico Message from TRUE employees: It has been our pleasure Chronic conditions need a doctor’s care
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